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Telephocus now offers conferencing solutions through Intercall.

Telephocus has partnered with InterCall to bring you a special exclusive offer of audio & web conferencing tools!

Telephocus now offers Voice and Data services.

Telephocus has partnered with XO to provide leading Voice over Internet Protocol (VoIP), Data & Internet, Network Transport, Managed Services.

Account Management
Vendor Management

• Manage Account Team
• Establish Single Point of
   Contact
• Product Reviews
• Monthly Updates
• Quarterly Vendor Reviews
• Provide Management
   Reporting

Contract Management
Finance / Legal

• Conduct Contract Reviews
• RFPs & RFQs
• Benchmark Pricing
• Ensure Contract Compliance
• Negotiate Terms & Pricing
• Reduce Company Risk

Billing Management
Accounts Payable

• Identify Billing Errors
• Resolve Billing Disputes
• Conduct Invoice Reviews
• Identify Opportunities for
Savings
• Define Billing Hierarchies
• Establish Allocation Methods

Order Management
Procurement

• Process Order Requests
• Centralize Procurement
• Hold Weekly Order Meetings
• Provide Order Status
• Assign Billing Instructions
• Review Internal Requests

Service Management
IT / MIS

• Monitor Vendor Service
   Intervals
• Define SLA Terms
• Establish Point of Contact for
   Outages
• Escalate Issues
• Maintain Inventory of
   Services

Projects
Outsourced Management

• On-site Employee Education
• Establish Best Practices
• Administer Employee
   Programs
• Overview of Telecom
   Industry
• How to Audit your services